Adjust Outage History

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Pingoru has recorded 52 incidents for Adjust: 19 in the last 12 months and 6 in the last 90 days.

Source: status.adjust.com

52incidents recorded
19last 12 months
6last 90 days
10 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Adjust in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202623 of 720 (0%)
May 202600 of 744 (0%)
June 202610 of 720 (0%)
July 202600 of 744 (0%)
August 202613 of 744 (0%)
September 202613 of 720 (0%)
October 202641 of 744 (0%)
November 202600 of 116 (0%)

Incidents, newest first

Major May 6, 2025 Data center service outage 12d 7h Engagement Redirect Endpoint, Dashboard, Server to Server Endpoint

Started May 06, 2025, 11:35 PM UTC· resolved May 19, 2025, 07:00 AM UTC

  1. investigating May 06, 2025, 11:35 PM UTC

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

  2. identified May 07, 2025, 12:15 AM UTC

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

  3. monitoring May 07, 2025, 12:44 AM UTC

    All of our data centers are functional, we are monitoring the results.

  4. monitoring May 07, 2025, 06:52 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 07, 2025, 08:53 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 08, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring May 13, 2025, 08:24 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 19, 2025, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2025 Ad Revenue delay 3d 23h

Started Apr 28, 2025, 09:00 AM UTC· resolved May 02, 2025, 08:15 AM UTC

  1. investigating Apr 28, 2025, 09:00 AM UTC

    We are currently experiencing a delay in Ad Revenue reporting. The engineering team is investigating and actively working on resolving the issue. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

  2. identified Apr 29, 2025, 08:00 AM UTC

    We are currently experiencing a delay in Ad Revenue reporting. The engineering team is actively working on resolving the issue, once resolved, all data will be processed accordingly. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

  3. monitoring Apr 30, 2025, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2025, 08:15 AM UTC

    This incident has been resolved. We would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or [email protected] with any additional questions.

Read the full incident report →

Minor April 3, 2025 Intermittent availability with Report Service 2h 15m Dashboard, Report Service

Started Apr 03, 2025, 01:07 AM UTC· resolved Apr 03, 2025, 03:23 AM UTC

  1. investigating Apr 03, 2025, 01:07 AM UTC

    Our engineering and operations teams have initiated an immediate incident response due to confirmed reports of suboptimal availability related to our Report Service API.

  2. investigating Apr 03, 2025, 01:18 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 03, 2025, 01:27 AM UTC

    We are currently experiencing suboptimal availability within our Report Service API. Our engineering and operations teams are actively mitigating the issue and investigating the root cause with our highest priority. While our initial assessment indicates no expected impact on the availability of our core measurement services or data processing, we will provide a full post-mortem as soon as possible if we discover any changes. We apologize sincerely for any inconvenience or disruption this may cause to your business

  4. monitoring Apr 03, 2025, 01:40 AM UTC

    Fixes are actively being put in place and we are monitoring the results

  5. resolved Apr 03, 2025, 03:23 AM UTC

    This incident has been resolved. This disruption had no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, functioned as normal during the incident. Engagements, redirects and other in-app activities etc have all been processed correctly and in real time. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or [email protected] with any additional questions.

Read the full incident report →

Minor February 6, 2025 Degradation in performance 14h 35m Dashboard, Report Service, Raw Data Export Service, Uploading Service

Started Feb 06, 2025, 10:30 AM UTC· resolved Feb 07, 2025, 01:06 AM UTC

  1. investigating Feb 06, 2025, 10:30 AM UTC

    We are currently experiencing a degradation in performance. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We are working on fixing this issue

  2. identified Feb 06, 2025, 02:30 PM UTC

    We have identified and addressed the issue. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns.

  3. monitoring Feb 06, 2025, 09:17 PM UTC

    The issue has been resolved and we are monitoring the results.

  4. resolved Feb 07, 2025, 01:06 AM UTC

    This incident has been resolved.

Read the full incident report →