Adjust incident

Degraded performance dashboard

Notice Resolved View vendor source →

Adjust experienced a notice incident on December 13, 2025 affecting Dashboard and Report Service, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 06:45 AM UTC
Resolved
Dec 13, 2025, 10:00 AM UTC
Duration
3h 14m
Detected by Pingoru
Dec 13, 2025, 06:45 AM UTC

Affected components

DashboardReport Service

Update timeline

  1. investigating Dec 13, 2025, 04:54 AM UTC

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. monitoring Dec 13, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 13, 2025, 07:10 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Dec 13, 2025, 07:16 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 09, 2026, 03:31 PM UTC

    This incident has been resolved.