AdGuard experienced a critical incident on October 20, 2026 affecting Website & services and AdGuard DNS and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Website & servicesAdGuard DNSAdGuard VPNall publicAdGuardAdGuard Mail
Update timeline
- identified Oct 20, 2026, 08:55 PM UTC
AdGuard sites may not load. VPN locations can not be received (active connections are not affected) AdGuard DNS dashboard is not available; DNS resolving works properly. We are investigating the issue with our DC provider
- identified Oct 20, 2026, 08:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2026, 09:08 PM UTC
We are monitoring the situation
- resolved Oct 20, 2026, 09:13 PM UTC
This incident has been resolved.