Adeptcore incident

PHX Partial Outage

Resolved after 1 day 20 hours, affecting ACP - Nodes, on February 22, 2026.

monitoring Feb 22, 2026, 10:57 PM UTC

At this time, the servers have been rebooted and are returning to normal. We are continuing to monitor for ongoing issues. If you continue to experience issues, please submit a ticket to [email protected].

Started
Feb 22, 2026, 10:24 PM UTC
Resolved
Feb 24, 2026, 06:28 PM UTC
Duration
1d 20h
Detected by Pingoru
Feb 22, 2026, 10:24 PM UTC

Affected components

ACP - Nodes

Update timeline

  1. investigating Feb 22, 2026, 10:24 PM UTC

    We are receiving reports of an outage at our PHX location. This appears to be isolated to certain VM's and we are investigating this internally and with the datacenter. We will provide updates as information becomes available.

  2. identified Feb 22, 2026, 10:32 PM UTC

    We have identified the issue to be related to one of our hosts inside of the PHX datacenter. We initiated a reboot and the server is now back online. We will begin the process of rebooting all of the VM's in a staggered manner in order to make sure all of the servers come up in the proper order for Horizon functionality. This could take some time and we will update this status page once the process has been completed.

  3. monitoring Feb 22, 2026, 10:57 PM UTC

    At this time, the servers have been rebooted and are returning to normal. We are continuing to monitor for ongoing issues. If you continue to experience issues, please submit a ticket to [email protected].

  4. resolved Feb 24, 2026, 06:28 PM UTC

    This incident has been resolved.

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