Adeptcore experienced a major incident on March 9, 2026 affecting ACP - Nodes, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2026, 04:39 PM UTC
We are receiving reports of an outage at our ELK Datacenter. We are working with Datacenter Engineers to isolate the cause of the issue and get it resolved as quickly as possible. We will update this status as information becomes available.
- investigating Mar 09, 2026, 05:03 PM UTC
We are continuing to work with datacenter engineers at this time to identify and isolate the cause of the issue. We will provide updates as they become available.
- investigating Mar 09, 2026, 05:20 PM UTC
We are currently coordinating with the datacenter team to troubleshoot the issue. We were able to gain access through out-of-band management and are investigating the cause of the WAN side remaining down. We are still actively working on resolving the issue and will provide updates as we learn more.
- monitoring Mar 09, 2026, 05:43 PM UTC
We have identified the networking issue in cooperation with the datacenter and have implemented a fix for this. We are seeing connectivity being restored at this time and expect everything to be back online within the next few minutes.
- resolved Mar 17, 2026, 10:55 PM UTC
This incident has been resolved.