Adaptavist Cloud Apps incident

All in app documentation links are not working

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on September 22, 2025 affecting ScriptRunner for Jira Cloud and Behaviours - ScriptRunner for Jira Cloud and 1 more component, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 09:02 AM UTC
Resolved
Sep 22, 2025, 02:09 PM UTC
Duration
5h 7m
Detected by Pingoru
Sep 22, 2025, 09:02 AM UTC

Affected components

ScriptRunner for Jira CloudBehaviours - ScriptRunner for Jira CloudEnhanced Search for Jira Cloud

Update timeline

  1. investigating Sep 22, 2025, 09:02 AM UTC

    We have had reports that our in app documentation links are not working. We are investigating the cause and will update once we have more information. You can still access our documentation at https://docs.adaptavist.com/

  2. identified Sep 22, 2025, 09:25 AM UTC

    We have identified the issue and are merging a fix to production.

  3. identified Sep 22, 2025, 10:09 AM UTC

    We have released a fix for Enhanced Search standalone. We are still releasing a fix for ScriptRunner for Jira Cloud.

  4. resolved Sep 22, 2025, 02:09 PM UTC

    All in app help documentation for ScriptRunner for Jira Cloud is now available again. Therefore this incident has been resolved.