Adaptavist Cloud Apps incident
Event webhook processing is failing for some events
Adaptavist Cloud Apps experienced a minor incident on April 16, 2026 affecting ScriptRunner for Jira Cloud and Enhanced Search for Jira Cloud and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2026, 08:17 AM UTC
We are seeing webhook processing for certain types of events fail with authentication errors. We are looking into the problem and will update here more when we have more information.
- identified Apr 16, 2026, 08:31 AM UTC
We believe we have identified a resolution to the webhook processing issues we have been experiencing this morning. We are currently validating that this solution has mitigated the errors.
- monitoring Apr 16, 2026, 08:46 AM UTC
The solution seems to have mitigated the issues we were seeing this morning. We are continue to monitor the situation closely.
- resolved Apr 16, 2026, 08:56 AM UTC
We are confident that the issues we were seeing with processing event webhooks are resolved now. Please get in touch with our team if you experience any more issues.