Resolved after 1 day 7 hours, on November 11, 2025.
Our engineering team identified the root cause as excessive load on a specific database instance and have since rebalanced resources and stabilized performance. We’re continuing to monitor system health closely and have begun implementing measures to prevent similar issues in the future. These include better traffic distribution and additional monitoring for early warning signals..
Update timeline
- investigating Nov 11, 2025, 07:00 PM UTC
We’re currently investigating elevated timeout errors impacting some Adalo apps. Makers may experience slow load times, intermittent data errors (such as user property updates failing), or difficulty accessing certain parts of their apps..
- monitoring Nov 12, 2025, 05:03 AM UTC
Our engineering team identified the root cause as excessive load on a specific database instance and have since rebalanced resources and stabilized performance. We’re continuing to monitor system health closely and have begun implementing measures to prevent similar issues in the future. These include better traffic distribution and additional monitoring for early warning signals..
- resolved Nov 13, 2025, 02:39 AM UTC
This incident has been resolved..
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