ActivTrak incident

Increase error rates associated with group management settings page

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on October 23, 2025 affecting Web Application, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 04:50 PM UTC
Resolved
Oct 23, 2025, 05:35 PM UTC
Duration
45m
Detected by Pingoru
Oct 23, 2025, 04:50 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 23, 2025, 04:50 PM UTC

    Our engineering team is investigating an increase in error rates associated with group management settings pages.

  2. identified Oct 23, 2025, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 23, 2025, 05:35 PM UTC

    Our engineering team has applied a fix and no longer see an increase in error rate.