ActiveCampaign incident

Delays in automations processing and email campaign sending

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on September 9, 2025 affecting Automations and Campaigns, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 10:15 PM UTC
Resolved
Sep 09, 2025, 10:58 PM UTC
Duration
43m
Detected by Pingoru
Sep 09, 2025, 10:15 PM UTC

Affected components

AutomationsCampaigns

Update timeline

  1. identified Sep 09, 2025, 10:15 PM UTC

    Engineers have detected an issue causing campaign and automation processing to be delayed by up to 60 minutes. This issue is impacting accounts in the US data center.

  2. monitoring Sep 09, 2025, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2025, 10:58 PM UTC

    The issue has been addressed and there should be no further delays in automations and/or email campaign sending.