ActiveCampaign incident

Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers are investigating

Notice Resolved View vendor source →

ActiveCampaign experienced a notice incident on December 18, 2024 affecting Automations and Automations and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 02:07 PM UTC
Resolved
Dec 18, 2024, 06:28 PM UTC
Duration
4h 20m
Detected by Pingoru
Dec 18, 2024, 02:07 PM UTC

Affected components

AutomationsAutomationsAutomations

Update timeline

  1. investigating Dec 18, 2024, 02:07 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 18, 2024, 02:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 18, 2024, 04:04 PM UTC

    Engineers are continuing to investigate the issue.

  4. investigating Dec 18, 2024, 05:06 PM UTC

    Engineers are currently continuing to investigate this issue. Automations processing may be delayed up to 60 minutes.

  5. resolved Dec 18, 2024, 06:28 PM UTC

    This incident has been resolved.