ActiveCampaign incident

Intermittent Issues accessing accounts

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on January 14, 2025 affecting Platform Availability and Platform Availability and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 09:29 PM UTC
Resolved
Jan 14, 2025, 09:38 PM UTC
Duration
8m
Detected by Pingoru
Jan 14, 2025, 09:29 PM UTC

Affected components

Platform AvailabilityPlatform AvailabilityPlatform Availability

Update timeline

  1. investigating Jan 14, 2025, 09:29 PM UTC

    We are currently investigating this issue. Engineers are engaged

  2. resolved Jan 14, 2025, 09:38 PM UTC

    The issue was identified and a fix was implemented. This is now resolved and all platform services are again operational. We will continue to monitor closely.