ActiveCampaign incident

Automation triggers not loading as expected

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on February 11, 2025 affecting Automations and Automations and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 04:04 PM UTC
Resolved
Feb 11, 2025, 04:27 PM UTC
Duration
23m
Detected by Pingoru
Feb 11, 2025, 04:04 PM UTC

Affected components

AutomationsAutomationsAutomations

Update timeline

  1. investigating Feb 11, 2025, 04:04 PM UTC

    Automation triggers are failing to load and presenting with the error "Failed to load XX action - Please contact support for assistance"

  2. identified Feb 11, 2025, 04:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 11, 2025, 04:27 PM UTC

    This incident has been resolved.