ActiveCampaign incident

Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modifications are unavailable at this time.

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on March 12, 2025 affecting ARC & ARC Services and ARC & ARC Services and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 02:15 AM UTC
Resolved
Mar 12, 2025, 04:38 AM UTC
Duration
2h 22m
Detected by Pingoru
Mar 12, 2025, 02:15 AM UTC

Affected components

ARC & ARC ServicesARC & ARC ServicesARC & ARC Services

Update timeline

  1. investigating Mar 12, 2025, 02:15 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2025, 02:31 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 12, 2025, 04:38 AM UTC

    This incident has been resolved.