ActiveCampaign experienced a minor incident on March 20, 2025 affecting CRM, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
CRM
Update timeline
- identified Mar 20, 2025, 02:08 PM UTC
Engineers have identified an issue impacting contact imports. The root cause has been identified, and the team is actively working on a resolution.
- identified Mar 20, 2025, 04:34 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 20, 2025, 04:35 PM UTC
Engineers are deploying a solution which is expected to resolve contact import functionality.
- resolved Mar 20, 2025, 08:32 PM UTC
This incident has been resolved.