ActiveCampaign incident

EUDC Accounts experiencing network issues on login

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on March 25, 2025 affecting API Availability and Platform Availability, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 03:34 PM UTC
Resolved
Mar 25, 2025, 04:52 PM UTC
Duration
1h 18m
Detected by Pingoru
Mar 25, 2025, 03:34 PM UTC

Affected components

API AvailabilityPlatform Availability

Update timeline

  1. investigating Mar 25, 2025, 03:34 PM UTC

    We are currently investigating an network issue affecting login access for some EUDC accounts. Our engineers are investigating

  2. monitoring Mar 25, 2025, 04:52 PM UTC

    Engineers have implemented a fix and the network issues should now be resolved. We will continue to monitor closely.

  3. resolved Mar 25, 2025, 04:52 PM UTC

    This incident has been resolved.