ActiveCampaign incident

Delays to Link Tracking, Automations and Integrations

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on April 23, 2025 affecting Automations and Campaigns and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 02:07 PM UTC
Resolved
Apr 23, 2025, 06:25 PM UTC
Duration
4h 17m
Detected by Pingoru
Apr 23, 2025, 02:07 PM UTC

Affected components

AutomationsCampaignsIntegrations

Update timeline

  1. investigating Apr 23, 2025, 02:07 PM UTC

    Engineers are investigating an issue causing delays to link tracking, automations, and integrations.

  2. investigating Apr 23, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 23, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 23, 2025, 03:13 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 23, 2025, 03:31 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 23, 2025, 04:12 PM UTC

    Delays in automations will be fully caught by 12:30pm central time.

  7. monitoring Apr 23, 2025, 05:57 PM UTC

    The estimate has been updated to 1:20pm central.

  8. resolved Apr 23, 2025, 06:25 PM UTC

    This incident has been resolved.