ActiveCampaign incident

ActiveCampaign platform unavailable for some Accounts

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on May 6, 2025 affecting Platform Availability, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 09:31 PM UTC
Resolved
May 07, 2025, 12:09 AM UTC
Duration
2h 37m
Detected by Pingoru
May 06, 2025, 09:31 PM UTC

Affected components

Platform Availability

Update timeline

  1. investigating May 06, 2025, 09:31 PM UTC

    Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.

  2. resolved May 07, 2025, 12:09 AM UTC

    This incident has been resolved.