Actito incident

ENV-0 : Delays in email sending

Minor Resolved View vendor source →

Actito experienced a minor incident on September 26, 2023 affecting E-mail, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2023, 04:26 PM UTC
Resolved
Sep 28, 2023, 02:32 PM UTC
Duration
1d 22h
Detected by Pingoru
Sep 26, 2023, 04:26 PM UTC

Affected components

E-mail

Update timeline

  1. investigating Sep 26, 2023, 04:26 PM UTC

    We are currently experiencing delays with e-mails sendings. Our IT team is investigating the problem in order to get back to a normal sending speed. This does not affect ATMP service.

  2. monitoring Sep 26, 2023, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 28, 2023, 02:32 PM UTC

    This incident has been resolved.