Actito incident

ENV-0 : Delays in some email sendings

Notice Resolved View vendor source →

Actito experienced a notice incident on November 27, 2023 affecting E-mail, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 08:16 AM UTC
Resolved
Nov 30, 2023, 12:17 PM UTC
Duration
3d 4h
Detected by Pingoru
Nov 27, 2023, 08:16 AM UTC

Affected components

E-mail

Update timeline

  1. investigating Nov 27, 2023, 08:16 AM UTC

    We are encountering delays on some e-mail sending on ENV-0. All e-mail campaigns are being sent correctly, but some may encounter degraded sending speed. Our IT teams are investigating.

  2. monitoring Nov 27, 2023, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 30, 2023, 12:17 PM UTC

    This incident has been resolved.