Actito incident

Slowness in ENV-0

Notice Resolved View vendor source →

Actito experienced a notice incident on March 1, 2024 affecting Portal and E-mail and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2024, 07:53 AM UTC
Resolved
Mar 01, 2024, 11:05 AM UTC
Duration
3h 11m
Detected by Pingoru
Mar 01, 2024, 07:53 AM UTC

Affected components

PortalE-mailReporting

Update timeline

  1. investigating Mar 01, 2024, 07:53 AM UTC

    We are encountering slowness in the environment ENV-0. Some slowness may encountered on the display of e-mails in mailbox too. Our IT team is closely monitoring the network.

  2. monitoring Mar 01, 2024, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 01, 2024, 11:05 AM UTC

    This incident has been resolved.