Actito incident

Slowness in ENV-0 portal

Notice Resolved View vendor source →

Actito experienced a notice incident on March 6, 2024 affecting Portal, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 07:41 AM UTC
Resolved
Mar 06, 2024, 02:08 PM UTC
Duration
6h 26m
Detected by Pingoru
Mar 06, 2024, 07:41 AM UTC

Affected components

Portal

Update timeline

  1. investigating Mar 06, 2024, 07:41 AM UTC

    We are encountering slowness in the User Interface of ENV-0. This does not impact the sending of e-mails, which is going well. Some slowness may encountered on the display of e-mails in mailbox. Our IT team is closely monitoring the network.

  2. monitoring Mar 06, 2024, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2024, 02:08 PM UTC

    This incident has been resolved.