Actito incident

Issue accessing Actito on ENV-0

Notice Resolved View vendor source →

Actito experienced a notice incident on April 8, 2024 affecting Portal and API and 1 more component, lasting 17h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2024, 04:39 PM UTC
Resolved
Apr 09, 2024, 10:14 AM UTC
Duration
17h 35m
Detected by Pingoru
Apr 08, 2024, 04:39 PM UTC

Affected components

PortalAPIE-mailSMSForms & PagesScenariosReporting

Update timeline

  1. investigating Apr 08, 2024, 04:39 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 08, 2024, 06:13 PM UTC

    Our team is on site with our service provider's team to pursue investigations.

  3. monitoring Apr 08, 2024, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2024, 10:14 AM UTC

    This incident has been resolved.