Actito incident

ATMP message delay

Notice Resolved View vendor source →

Actito experienced a notice incident on July 8, 2024 affecting Actito Transactional Messaging Platform (ATMP), lasting 23h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 07:59 AM UTC
Resolved
Jul 09, 2024, 07:34 AM UTC
Duration
23h 34m
Detected by Pingoru
Jul 08, 2024, 07:59 AM UTC

Affected components

Actito Transactional Messaging Platform (ATMP)

Update timeline

  1. investigating Jul 08, 2024, 07:59 AM UTC

    We are currently experiencing delays with ATMP sendings. Our IT team is investigating the problem in order to get back to a normal sending speed.

  2. investigating Jul 08, 2024, 08:09 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 08, 2024, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2024, 07:34 AM UTC

    This incident has been resolved.