Actito experienced a notice incident on January 8, 2025 affecting Portal and API and 1 more component, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2025, 02:15 PM UTC
We are currently facing a major internal queuing system malfunction, which impacts Actito in its execution. We are currently investigating this issue
- identified Jan 08, 2025, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 08, 2025, 04:14 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 08, 2025, 05:12 PM UTC
We are working diligently to address the issue and implement the necessary fix. Our engineers are focused on ensuring that we can resolve the situation effectively and as soon as possible.
- monitoring Jan 08, 2025, 06:08 PM UTC
A fix has been implemented. All services are now fully operational. Queued jobs will restore in the coming hours. We keep monitoring the platform.
- resolved Jan 08, 2025, 07:52 PM UTC
This incident has been resolved.