Actito experienced a notice incident on March 23, 2025 affecting Actito Transactional Messaging Platform (ATMP), lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Actito Transactional Messaging Platform (ATMP)
Update timeline
- investigating Mar 23, 2025, 08:24 PM UTC
The ATMP API for triggering emails with attachments is currently down. This does not affect the other ATMP APIs, nor any other Actito service. We are currently investigating the issue.
- identified Mar 23, 2025, 09:06 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 23, 2025, 10:14 PM UTC
We are actively working to resolve the issue and restore service as quickly as possible. Thank you for your patience.
- monitoring Mar 23, 2025, 11:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2025, 12:08 AM UTC
This incident has been resolved.