Actito incident

Support response time

Notice Resolved View vendor source →

Actito experienced a notice incident on April 28, 2025 affecting Portal and Portal and 1 more component, lasting 17h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 01:13 PM UTC
Resolved
Apr 29, 2025, 07:04 AM UTC
Duration
17h 51m
Detected by Pingoru
Apr 28, 2025, 01:13 PM UTC

Affected components

PortalPortalPortal

Update timeline

  1. investigating Apr 28, 2025, 01:13 PM UTC

    Due to connectivity issues, response times from [email protected] may be longer than usual. We apologize for the inconvenience. Please rest assured that your support requests will handled as soon as possible.

  2. resolved Apr 29, 2025, 07:04 AM UTC

    The connectivity with our support teams has been restored. Thank you for your patience.