Actito experienced a notice incident on July 17, 2025 affecting E-mail, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
E-mail
Update timeline
- investigating Jul 17, 2025, 08:44 AM UTC
We detected increased latency on our ENV-3 email gateways. This can result in certain images not being displayed in emails or certain links not working or being slow to redirect to the target url. We are currently investigating this issue.
- monitoring Jul 17, 2025, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 12:06 PM UTC
This incident has been resolved.