Actito incident

(Resolved) Images not displayed in some emails

Notice Resolved View vendor source →

Actito experienced a notice incident on July 17, 2025 affecting E-mail and E-mail and 1 more component, lasting 15h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 03:37 PM UTC
Resolved
Jul 18, 2025, 07:15 AM UTC
Duration
15h 37m
Detected by Pingoru
Jul 17, 2025, 03:37 PM UTC

Affected components

E-mailE-mailE-mail

Update timeline

  1. investigating Jul 17, 2025, 03:37 PM UTC

    We detected an issue with the display of images in some email campaigns. We are investigating this issue.

  2. identified Jul 17, 2025, 04:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2025, 07:15 AM UTC

    This incident has been resolved.