Actito incident

Our ENV-1 is currently unreachable

Notice Resolved View vendor source →

Actito experienced a notice incident on August 12, 2025 affecting Portal and API and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 09:39 AM UTC
Resolved
Aug 12, 2025, 12:46 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 12, 2025, 09:39 AM UTC

Affected components

PortalAPIE-mailSMSForms & PagesScenariosReporting

Update timeline

  1. investigating Aug 12, 2025, 09:39 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 12, 2025, 09:44 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 12, 2025, 12:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2025, 12:46 PM UTC

    This incident has been resolved.