Actito experienced a notice incident on February 10, 2026 affecting Scenarios and Scenarios and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 02:53 PM UTC
We identified a technical issue on the scenario module that may have affected some scenario executions. A fix has been deployed. We are currently assessing the impact.
- investigating Feb 10, 2026, 05:55 PM UTC
Investigation ongoing. Initial analysis shows limited impact. Our teams continue to work on full resolution and impact assessment. Affected customers will be contacted directly. Next update: Wednesday, February 11th at 10:00 AM CET
- investigating Feb 11, 2026, 09:08 AM UTC
Analysis is still in progress. No additional impact identified at this time. Next update at 14:00 CET
- investigating Feb 11, 2026, 01:02 PM UTC
Analysis is nearing completion. Impact remains limited as previously communicated. We expect to finalize our assessment and contact affected customers today. Next update: Today at 18:00 CET with final conclusions.
- resolved Feb 11, 2026, 03:25 PM UTC
The technical issue affecting the scenario module has been fully resolved. Our analysis is complete and the impact has been confirmed as limited. Affected customers are being contacted directly with specific details regarding their account. We apologize for any inconvenience this may have caused. This incident is now closed.