Act-On incident

Intermittent Slowness

Notice Resolved View vendor source →

Act-On experienced a notice incident on April 5, 2023 affecting Data Studio and Act-On Anywhere Plugin and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 02:56 PM UTC
Resolved
Apr 05, 2023, 06:07 PM UTC
Duration
3h 11m
Detected by Pingoru
Apr 05, 2023, 02:56 PM UTC

Affected components

Data StudioAct-On Anywhere PluginAdaptive SendAdvanced Social MediaFTP ConnectorSocial Media ConnectorsREST APIAct-On ApplicationWebsite Tracking BeaconEmail Sending

Update timeline

  1. identified Apr 05, 2023, 02:56 PM UTC

    We are aware of intermittent slowness across some servers and are working quickly to address the issue.

  2. monitoring Apr 05, 2023, 03:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 05, 2023, 06:07 PM UTC

    This incident has been resolved.