Act-On experienced a minor incident on July 18, 2024 affecting Act-On Application, lasting 6h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Act-On Application
Update timeline
- investigating Jul 18, 2024, 09:28 AM UTC
We are currently seeing issues with slowness for customers running on the server adepci2. Our team is investigating this issue. We will provide updates here as soon as we have them.
- investigating Jul 18, 2024, 12:06 PM UTC
The team is continuing to investigate this issue, we will provide updates here as soon as we have them.
- monitoring Jul 18, 2024, 01:08 PM UTC
We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
- resolved Jul 18, 2024, 04:00 PM UTC
We have resolved this issue. If you continue to experience this problem, please let our support team know.