Act-On incident

Performance issues on ADEPCI4

Minor Resolved View vendor source →

Act-On experienced a minor incident on November 29, 2024 affecting Act-On Application, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 10:06 AM UTC
Resolved
Nov 29, 2024, 12:50 PM UTC
Duration
2h 43m
Detected by Pingoru
Nov 29, 2024, 10:06 AM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Nov 29, 2024, 10:06 AM UTC

    We are currently experiencing performance issues with the server adepci4. Our team is actively investigating the matter and will share updates here as soon as they become available.

  2. monitoring Nov 29, 2024, 10:45 AM UTC

    We have resolved this issue. We will continue to monitor to make sure no other problems are happening.

  3. resolved Nov 29, 2024, 12:50 PM UTC

    We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.