Act-On incident

CRM Sync Delays

Minor Resolved View vendor source →

Act-On experienced a minor incident on March 5, 2025 affecting Salesforce and SugarCRM and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 05:16 PM UTC
Resolved
Mar 05, 2025, 06:12 PM UTC
Duration
56m
Detected by Pingoru
Mar 05, 2025, 05:16 PM UTC

Affected components

SalesforceSugarCRMMicrosoft Dynamics

Update timeline

  1. investigating Mar 05, 2025, 05:16 PM UTC

    We are aware of delays in data syncing between Act-On and some CRMs. Our engineering team are actively working to resolve the issue as soon as possible.

  2. resolved Mar 05, 2025, 06:12 PM UTC

    This incident has been resolved.