Act-On experienced a minor incident on March 11, 2025 affecting Act-On Application, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Act-On Application
Update timeline
- investigating Mar 11, 2025, 09:32 AM UTC
We are currently experiencing performance issues affecting customers on the Adepci2 server. Our team is treating this as a priority and is actively investigating. We will share updates here as soon as they become available.
- monitoring Mar 11, 2025, 10:12 AM UTC
Our team has identified the root cause and implemented measures to restore the server to optimal performance. We will continue to monitor the situation to ensure a complete resolution.
- resolved Mar 11, 2025, 10:49 AM UTC
We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.