Act-On incident

Performance issues adepci4

Minor Resolved View vendor source →

Act-On experienced a minor incident on April 14, 2025 affecting Act-On Application, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 01:38 PM UTC
Resolved
Apr 14, 2025, 04:12 PM UTC
Duration
2h 33m
Detected by Pingoru
Apr 14, 2025, 01:38 PM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Apr 14, 2025, 01:38 PM UTC

    We are currently seeing slowness for customers hosted on adepci4. Our team is investigating this issue. We will provide updates here as soon as we have them.

  2. monitoring Apr 14, 2025, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2025, 04:12 PM UTC

    We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.