Act-On experienced a major incident on April 15, 2025 affecting Act-On Application, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Act-On Application
Update timeline
- investigating Apr 15, 2025, 10:00 AM UTC
We are currently experiencing issues with accounts hosted on adepci2. Our team is actively investigating the problem, and we will share updates here as soon as they become available.
- monitoring Apr 15, 2025, 10:25 AM UTC
We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
- resolved Apr 15, 2025, 10:42 AM UTC
We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.