Act-On incident

Degraded Email Performance on AORPCI3 Server

Minor Resolved View vendor source →

Act-On experienced a minor incident on June 25, 2025 affecting Act-On Application, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 04:27 PM UTC
Resolved
Jun 25, 2025, 07:55 PM UTC
Duration
3h 27m
Detected by Pingoru
Jun 25, 2025, 04:27 PM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Jun 25, 2025, 04:27 PM UTC

    We are currently investigating a slowness issue impacting email performance for customers on the AORPCI3 server. Our team is actively working on a resolution, and further updates will be shared as they become available.

  2. monitoring Jun 25, 2025, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2025, 07:55 PM UTC

    This incident has been resolved.