Act-On incident

REST API Availability Degradation

Minor Resolved View vendor source →

Act-On experienced a minor incident on June 27, 2025 affecting REST API, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 03:07 PM UTC
Resolved
Jun 27, 2025, 04:20 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 27, 2025, 03:07 PM UTC

Affected components

REST API

Update timeline

  1. investigating Jun 27, 2025, 03:07 PM UTC

    We are currently investigating reports of intermittent availability issues affecting our REST API service. Our engineering team is actively working to identify the root cause and restore full, stable access as quickly as possible. We appreciate your patience and will provide updates as they become available.

  2. monitoring Jun 27, 2025, 03:34 PM UTC

    We have resolved this issue. We will continue to monitor to make sure no other problems are happening.

  3. resolved Jun 27, 2025, 04:20 PM UTC

    This issue has been resolved. If you are still encountering any problems, please don't hesitate to contact our support team. Thank you for your patience while our teams worked to address the matter.