Act-On experienced a minor incident on July 10, 2025 affecting Act-On Application and Email Sending, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Act-On ApplicationEmail Sending
Update timeline
- investigating Jul 10, 2025, 02:08 PM UTC
We are currently investigating a performance degradation issue affecting aorpci12. Our engineering team is actively working to identify and resolve the problem.
- identified Jul 10, 2025, 02:52 PM UTC
Our team has identified the root cause of the issue and is actively working on a resolution. We're committed to implementing a fix as quickly as possible and will provide an update as soon as more information becomes available.
- monitoring Jul 10, 2025, 03:21 PM UTC
We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
- resolved Jul 10, 2025, 08:18 PM UTC
This incident has been resolved.