Act-On experienced a notice incident on December 1, 2025 affecting Authentication and Login, lasting 30d. The incident has been resolved; the full update timeline is below.
Affected components
Authentication and Login
Update timeline
- investigating Dec 01, 2025, 04:19 PM UTC
We are currently experiencing performance issues on aorpci3. Our team is actively investigating the issue. We will provide updates here as soon as more information becomes available.
- investigating Dec 01, 2025, 04:26 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 01, 2025, 08:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 07, 2026, 09:34 AM UTC
This issue was resolved in 2025, and we increased monitoring over the festive period to ensure continued stability. We are now concluding this matter as fully resolved.