Act-On experienced a major incident on March 30, 2026 affecting Email Sending, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Email Sending
Update timeline
- investigating Mar 30, 2026, 09:27 AM UTC
We are currently experiencing issues with sending emails in the adepci1 environment. Our team is actively investigating, and we’re treating this with high priority. We’ll share updates here as soon as more information becomes available.
- monitoring Mar 30, 2026, 10:32 AM UTC
The issue has now been resolved. We will continue to monitor the situation to ensure no further problems occur.
- resolved Mar 30, 2026, 11:05 AM UTC
We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.