ACME Technologies incident
A third party issue affected transaction processing on the Star network.
Resolved after 38 minutes, on January 3, 2024.
Incident Start: 3 Jan, 2024 22:46 UTC | Jan 3, 2024 17:46 EST Platform Affected: Credit/Debit Network - Transaction Authorizations Issue: A third party issue affected transaction processing on the Star network. Status: Initial and End of Impact Impact: Some transactions may have been denied. Actions Taken to Restore Service: The issue resolved without technical intervention from Worldpay. All Worldpay systems were functioning normally for the duration of the issue. Worldpay will continue to monitor the environment for stability. Incident Resolved: 3 Jan, 2024 23:08 UTC | Jan 3, 2024 18:08 EST
Update timeline
- resolved Jan 04, 2024, 03:21 PM UTC
Incident Start: 3 Jan, 2024 22:46 UTC | Jan 3, 2024 17:46 EST Platform Affected: Credit/Debit Network - Transaction Authorizations Issue: A third party issue affected transaction processing on the Star network. Status: Initial and End of Impact Impact: Some transactions may have been denied. Actions Taken to Restore Service: The issue resolved without technical intervention from Worldpay. All Worldpay systems were functioning normally for the duration of the issue. Worldpay will continue to monitor the environment for stability. Incident Resolved: 3 Jan, 2024 23:08 UTC | Jan 3, 2024 18:08 EST
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