Affected components
ChannelCoreConnect
Update timeline
- investigating Feb 04, 2026, 10:58 PM UTC
We are currently investigating an issue where some clients may experience problems loading the admin page. Our team is actively working to identify the cause and will provide updates as more information becomes available.
- identified Feb 04, 2026, 10:59 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 04, 2026, 11:02 PM UTC
We expect full service to be restored within the next 20 minutes. This issue does not impact any channels or integrations and is limited to the Acenda admin tool for some users.
- resolved Feb 04, 2026, 11:18 PM UTC
The issue has been resolved and services are restored.
Looking to track Acenda downtime and outages?
Pingoru polls Acenda's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Acenda reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Acenda alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Acenda for free
5 free monitors · No credit card required