Acenda incident

Admin Page Not Loading

Minor Resolved View vendor source →

Acenda experienced a minor incident on July 23, 2026 affecting Channel and Core and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 02:54 PM UTC
Resolved
Jul 23, 2026, 06:32 PM UTC
Duration
3h 37m
Detected by Pingoru
Jul 23, 2026, 02:54 PM UTC

Affected components

ChannelCoreConnect

Update timeline

  1. investigating Jul 23, 2026, 02:53 PM UTC

    We are currently investigating this issue.

  2. identified Jul 23, 2026, 02:54 PM UTC

    This issue is downstream from Acenda at Cloudflare. We continue to monitor. All Acenda systems are normal.

  3. identified Jul 23, 2026, 02:55 PM UTC

    We continue to monitor and will provide updates accordingly.

  4. monitoring Jul 23, 2026, 04:39 PM UTC

    This is part of a widespread Microsoft Azure service disruption affecting Acenda and many other organizations that rely on Microsoft’s cloud infrastructure. Additional information is available here: https://www.fox13seattle.com/news/microsoft-outage-hits-teams-outlook

  5. monitoring Jul 23, 2026, 04:41 PM UTC

    Here is additional information: https://azure.status.microsoft/en-us/status

  6. resolved Jul 23, 2026, 06:32 PM UTC

    Service has been restored. The root cause was a widespread Microsoft outage.