Acenda incident

Admin tool not loading for some stores.

Major Resolved View vendor source →

Acenda experienced a major incident on January 7, 2019, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2019, 01:42 PM UTC
Resolved
Jan 08, 2019, 06:58 PM UTC
Duration
1d 5h
Detected by Pingoru
Jan 07, 2019, 01:42 PM UTC

Update timeline

  1. identified Jan 07, 2019, 01:42 PM UTC

    We are currently investigating this issue.

  2. identified Jan 07, 2019, 04:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 07, 2019, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2019, 06:58 PM UTC

    This incident has been resolved.