Acenda incident

New Store Creation: Javascript error

Major Resolved View vendor source →

Acenda experienced a major incident on April 17, 2020, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2020, 12:31 AM UTC
Resolved
Apr 17, 2020, 01:23 AM UTC
Duration
51m
Detected by Pingoru
Apr 17, 2020, 12:31 AM UTC

Update timeline

  1. investigating Apr 17, 2020, 12:31 AM UTC

    IT is investigating an error with new store creation. This is not impacting other services.

  2. investigating Apr 17, 2020, 01:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 17, 2020, 01:23 AM UTC

    This incident has been resolved.