AccuWeather incident

Enterprise API Degraded Performance

Resolved after 1 hour 13 minutes, affecting Enterprise API, on June 1, 2020.

monitoring Jun 01, 2020, 07:52 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 01, 2020, 06:40 PM UTC
Resolved
Jun 01, 2020, 07:54 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 01, 2020, 06:40 PM UTC

Affected components

Enterprise API

Update timeline

  1. investigating Jun 01, 2020, 06:40 PM UTC

    We have identified an issue causing degraded performance with our API Services. During this time, some customers may experience latency with their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.

  2. identified Jun 01, 2020, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2020, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2020, 07:54 PM UTC

    This incident has been resolved.

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