Resolved after 3 hours 24 minutes, affecting Enterprise API and Developer Portal API, on April 1, 2021.
Issues with our data caching provider have been resolved and all services are back to normal operation.
Affected components
Update timeline
- investigating Apr 01, 2021, 09:55 PM UTC
We are currently experiencing issues with our API services due to a global outage with our data caching provider. We are working with appropriate teams to restores services as soon as possible. Thank you for your patience.
- monitoring Apr 01, 2021, 10:41 PM UTC
API services are showing signs of returning to normal status. No word from our data caching provider on the exact issue and resolution but we will continue to monitor. Thank you for your patience.
- monitoring Apr 01, 2021, 11:49 PM UTC
API services are continuing to be restored as we monitor this issue. Thank you for your patience.
- resolved Apr 02, 2021, 01:20 AM UTC
Issues with our data caching provider have been resolved and all services are back to normal operation.
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